Find answers to your questions about our personalized children’s books, ordering process, and delivery.
A personalized book is a unique storybook where your child becomes the main character, making reading a magical experience. The child’s name appears in the storyline and the visuals depict the child’s likeness.
Our stories are ideal for children aged 2 to 7 — with age-appropriate language, themes, and illustrations.
As we craft and moderate each book to ensure quality, it may take approximately 3 weeks to receive your one-of-a-kind book. However, express shipping is available, which reduces the time to around 10 days.
Absolutely! We will send you a digital proof to review before we print your custom book.
Just a few simple details about the child who will star in the story: name, age, and at least one clear photograph. We handle the rest.
We take children’s privacy and safety extremly seriously. The details provided will be used to create the story and then deleted, never stored. The photographs provided are not used or stored in any online service. Refer our privacy policy for full details.
We offer shipping to several countries. Please refer our Shipping Info section below for details.
As each book is personalized for its starring child, we are unfortunately unable to accept returns. Hence, we provide you with a digital proof of the book before printing so that you know what you’ll be getting. If you receive a book with printing issues, or didn’t receive your book, please contact us and we’ll resolve that for you ASAP.
| Country | Method | Time (days) | Cost (Order under $60) | Cost (Order over $60) |
|---|---|---|---|---|
| USA | Standard | 12 to 14 | 5.99 | Free |
| Expedited | 7 to 9 | 13.99 | 7.99 | |
| Express | 6 to 8 | 23.99 | 17.99 | |
| UK | Standard | 7 to 9 | 5.99 | Free |
| Priority | 6 to 8 | 6.99 | Free | |
| Express | 5 to 7 | 12.99 | 5.99 | |
| Canada | Standard | 10 to 12 | 8.99 | 1.99 |
| Priority | 8 to 10 | 10.99 | 3.99 | |
| Express | 5 to 7 | 24.99 | 17.99 | |
| Australia | Standard | 11 to 13 | 7.99 | 1.99 |
| Express | 8 to 10 | 12.99 | 5.99 | |
| France | Standard | 9 to 11 | 6.99 | Free |
| Priority | 8 to 10 | 16.99 | 10.99 | |
| Express | 6 to 8 | 20.99 | 14.99 | |
| India | Standard | 10 to 12 | 4.99 | Free |
| Express | 7 to 9 | 8.99 | 2.99 | |
| Italy | Standard | 15 to 17 | 6.99 | Free |
| Priority | 10 to 12 | 18.99 | 11.99 | |
| Express | 7 to 9 | 33.99 | 26.99 | |
| Germany | Standard | 13 to 15 | 6.99 | Free |
| Priority | 10 to 12 | 20.99 | 13.99 | |
| Express | 6 to 8 | 33.99 | 26.99 | |
| Spain | Standard | 11 to 13 | 7.99 | 1.99 |
| Priority | 8 to 10 | 20.99 | 13.99 | |
| Express | 6 to 8 | 33.99 | 26.99 |
At Mystory, we are committed to protecting your child’s privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. We adhere to strict guidelines to comply with the Children’s Online Privacy Protection Act (COPPA) and other relevant regulations.
Information We Collect:
Personal Information: When you create a personalized book, we collect your child’s name and any other information you choose to include in the story. We also collect your email address for order updates and communication.
Usage Data: We may collect anonymous usage data, such as website traffic and browsing patterns, to improve our services and user experience.
How We Use Your Information:
Data Security:
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. Our website uses SSL encryption to secure data transmission. We regularly review and update our security practices to ensure the highest level of protection.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights:
You have the right to access, correct, or delete your child’s personal information. You can also opt-out of receiving promotional emails from us. To exercise these rights, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.
